This document describes how to restore the managed device configuration from Panorama to a Return Merchandise Authorization (RMA) when there is no device-state or running config available from the affected device.
Export the managed device configuration from Panorama to the local drive: How to Export Backups of Managed Device Configuration Files from Panorama
Import the managed device configuration from the local drive to the RMA device.
Go to Device > Setup > Operations > Import.
Import the named configuration.
Load the device configuration to the firewall. Go to Device > Setup > Operations > Load. Load the named configuration snapshot.
Commit the configuration.
Note: Please refer to the Panorama Admin guide for How do I replace a managed device with a replacement device (RMA of the firewall)?